Big Lots wants to improvise its services and products. It simply desires its customers to get a more customer-friendly environment at all of its stores. And, this is the reason why it wants all of its shoppers to give their valuable feedback based on their recent experience at any of its outlets. Thus, BigLotsSurvey got introduced. Through this official site of Big Lots, patrons can give their perspective regarding the working pattern, rendered services, etc., of this organization.
Consumers are important factors of any business, and it’s necessary to know what they want and how they want. Moreover, more than anyone, these individuals are better at pointing out the worst and best parts of any business outlet. Thus, Big Lots is more serious about its survey. Besides, participants can not only share their reviews but also win exciting rewards. Overall, in a nutshell, by giving their honest feedback and valuable suggestions, entrants will win rewards and contribute to this retail chain’s complete development.
Rules & Requirements of Big Lots Customer Satisfaction Survey
| Survey Name | Big Lots survey |
| Receipt Validity Period | 7 days from the purchase date |
| Website | www.biglots.com |
| Survey Link | www.biglotssurvey.com or www.biglots.com/survey |
| Survey Limit | One person can perform only one survey |
Terms & Conditions to Take BigLots Survey
Ensure to follow these terms and conditions before deciding to participate in this survey:
- Big Lots guest satisfaction survey is open only for legal residents of 50 states of America as well as the District of Columbia.
- 18 years is the minimum age of participants to join it.
- Participants should not have any professional relationship with BigLots. Employees’ family members are also not eligible for that matter.
- Receipts used in this survey should not be more than 7 days old.
- Prizes are irredeemable in any other form like cash.
- Prizes are non transferable and non exchangeable.
- One receipt can be used once by one person.
- One household can have only one winner.
- There’s no restriction on the number of entries.
- Anyone can participate in its sweepstakes without making any purchase.
- Only winners are liable to pay taxes for their rewards.
Prerequisites for Big Lots Satisfaction Survey
- Participants must have a proper and valid receipt of BigLots, which contains an access code number for participating in this survey.
- A valid contact number, as well as a valid email Id, are required.
- Possession of these smart gadgets: Smartphone/laptop/personal computer for performing surveys.
- Entrants must have sound knowledge of either English or Spanish for responding to its questionnaire.
Easy Methods to Enter Big Lots Sweepstakes
There are 3 methods available to enter the sweepstakes. Those are as follows:
- Online Survey with Receipt
- Online Survey without Receipt
- Mailing Method
Method 1: How to Participate in Big Lots Online Survey with Receipt?
www.biglotssurvey.com is mandatory to use for this process of joining. For this method, one must have a recent purchase receipt from Big Lots to become eligible. After entering and completing the whole survey, entrants have to give their personal details like name, contact, and email in case they want to enter and win sweepstakes.
1. Visit the below-mentioned link: www.biglotssurvey.com
2. An option to choose either English or Spanish appears. Choose a preferred language.
3. Now, click on “BEGIN SURVEY”.
4. Answer YES/NO for the question that asks whether you made a purchase or not. If you’ve made a purchase, answer with YES and if you haven’t, answer with NO.
5. If selected YES, fill in details like your registration number, transaction ID, store number, date, time, etc.
6. Later, click on”NEXT”. A new web page will appear with a bunch of questions. Give your honest responses to that questionnaire for better improvement of Big Lots.
7. Questions mainly revolve around your experience at any Big Lots store’s management, service, staff, etc. Customers can also leave their precious feedback in a comment box.
8. Click on NEXT, and fill in your personal details like name, DOB, contact number, etc.
9. After completing its questionnaire, SUBMIT it, and you’ll be given an entry to this brand’s sweepstakes membership.
Method 2: How to Give Big Lots Feedback without Receipt?
The same link as given above, www.biglotssurvey.com, is a gateway to participate in this survey method. As it is done without any purchases, one need not have any bill receipt from this franchise.
1. All an individual has to do is click on “NO” when he/she is asked if they made any purchase at this organization.
2. It asks you to select the State, City and Store you visited. Select accordingly and click on Next.
3. Now, it asks you to rate on a scale of 0 to 10. Give the genuine rating and select the purpose of your visit to Big Lots.
4. Next you will be supposed to answer a few more Yes/No questions. After completion of that, you need to give some personal details like Name, Phone Number, Email and Address.
5. You are now entered into the Big Lots Sweepstakes. The contact details you provided will only be used to contact you regarding the prize notification.
Method 3: Mailing Method to Enter Big Lots Sweepstakes (Offline)
Following are steps to participate in Big Lots’ sweepstakes through mailing/offline procedure:
- Take a piece of paper as a postcard which should range between 3.5″×5″ to 4.25″×6″. Don’t exceed this said limit of paper size.
- Mention your personal details in it like name, address, email Id, Date of birth, etc.
- Add your feedback and past experience of your visit to any of this franchise’s outlets in that postcard.
- Now post it to this address as stated below:
BigLots Guest Experience Survey Sweepstakes Entry,
625 Panorama Trail,
Suite 2100, Rochester,
NY 14625-2437.
- That’s it! Now, you’ve become an official member of these sweepstakes.
Big Lots Rewards for Entering Survey or Sweepstakes
After completing this retail chain’s survey, members will get a chance to win exciting prizes. By making their entry into sweepstakes, they will get a chance to win a $1000 gift card as a reward. Rewards will encourage a great number of participants and ultimately lead to more responses so that efficient results can be formulated. Seems like Big Lots has clearly understood the point. Thus, it is giving rewards not only for encouraging and getting more responses from customers but also to appreciate their valuable time and efforts.
Individuals who win the BigLots gift cards will be informed via a call or mail that are given while taking the survey. Taxes of reward will be winners’ liability, and this organization is not at all responsible. One household can expect only one winner irrespective of how many members from that same household had joined. Winners are not allowed to transfer their gift cards into other forms like cash, etc. These cards are only for redeeming purposes.
Why Should You Participate in BigLotsSurvey?
Big Lots rewards survey provides consumers with an opportunity to communicate with its management about various services, products, etc., and give their feedback. It is a competitive era, and buyers are seeking excellent services and commodities at affordable and reasonable prices. Through this feedback, BigLots wants to know what its consumers are getting from it and what they want from it. With information collected from its questionnaire, this retail chain will decide what else should be done with products and services to make them appropriate for consumers’ utilization. Thus, it will not only increase purchasers’ satisfaction but also increase their loyalty towards it.
Objective of this Biglotssurvey is to give a better experience to purchasers, make them feel superior, and try to include their precious feedback in its decision-making process as an end-user is a consumer himself. This can only be possible if patrons get a platform to give their precious feedback regarding store, staff, management, and products/ services.
Moreover, the retails chain is not only allowing participation in its survey but also giving a chance to win gift cards, each worth $1000. Thus, this customer satisfaction survey can be a win-win situation for both entrants and Big Lots.
Big Lots Customer Survey Questions
- Various topics upon which customers should give their feedback can be somewhat similar to these as given below:
- Questions related to a patron’s recent experience in any of Big Lots’ stores, staff’s behavior, environment, structure, etc.
- Inquiry is based on whether prices of various products and services are affordable and reasonable or not.
- Queries regarding the range of products.
- Questions related to your further recommendation of Big Lots to family and friends.
- Objective type queries can also appear like:
- Rate your level of satisfaction on a scale of 1-10.
- Rate your chances of visiting our store in the next 15 days on a scale of 1-10.
About Big! Lots
Big Lots is a retailing industry situated in the state capital of Ohio, Columbus. It consists of around 1400 stores in 47 states of America. Sol A. Shenk founded it in 1967. Main retailing services provided by it are concentrated in the field of food and beverage, toys, furniture, clothing, housewares, and small electronics in a variety of brands. Almost 22,900 people are working as its employees. In 1985, it began trading as a separate public company in American Stock Exchange, and just after that, in 1986, it started trading under the CNS symbol in the New York Stock Exchange. Recently, this retail chain has purchased a Canadian closet retailer, Liquidation World Incorporation.
Big Lots Customer Service
Contact No: 1-866-BIG-LOTS (244-5687)
Big Lots Hours for Customer Service: MON – FRI: 8am – 10pm ET | SAT – SUN: 8am – 8pm ET
Mailing Address:
4900 E. Dublin Granville Rd.
Columbus, OH 43081
(614) 278-6800
Big Lots Near Me Locator: https://local.biglots.com/search
FAQs
Yes, BigLots is selling gift cards on its official website (www.biglots.com/page/gift-cards) and on other online platforms too.
To check your Big Lots rewards card or gift card balance, just call the number on your gift card’s backside. Or simply take it to your nearest store and ask its cashier to scan and retrieve your gift card balance details.
Pin information will be on the back of any Big Lots gift card.
One can redeem the Big Lots gift card reward points for making purchases on sale either in-store or online store and get discounts.
Big Lots closes at 09:00 pm on both weekdays and weekends.
As per the official Big Lots store hours, most of the locations opens at 09:00 am on both weekdays or weekends.
Consolidated international incorporation owns the BigLots, which Sol A. Shenk founded.
The next Big Lots coupon of 20% off will usually occur in January, April, July, and October.
No. Walmart doesn’t own Big Lots.
Yes, Big Lots delivers furniture within 2-3 weeks.
Go to https://local.biglots.com/search and enter your Zip or City to know your nearest Big Lots outlet.
There will be no Survey entry code on the receipt given by Big Lots. You just need to enter the Registration, Transaction, Store Number, Date & Time available on the receipt.