Casey’s chain of general stores is famous for its pizza, sandwiches, and fuel products across the South and Midwest of the United States. It offers the fluffiest and cheesiest pizzas and the freshest sandwiches at very low prices. If you recently visited Casey’s store near you, then this is your chance to tell them how you feel. Participate in Casey’s feedback survey online, and you can not only share feedback but also win exciting rewards.
Simply answer a few questions to inform Casey’s about your most recent experience in its store. A feedback survey is an ideal way to help this company improve your future customer experience. However, before jumping into it, there are some detailed rules, regulations, sweepstakes, rewards, and other important things one must know which are related to this survey. Read this article to find out all these essential details, including a step-by-step guide.
Casey’s Pizza Survey Rules and Requirements
| Survey Name | Casey’s Guest Satisfaction Survey |
| Receipt Validity Period | 7 days |
| Survey Validity Period | N/A |
| Casey’s Website | www.caseys.com |
| Survey Link | www.caseysfeedback.com |
| Survey Limit | A customer can take one survey per receipt |
Terms and Conditions of Caseys Feedback Survey
In order to successfully complete the survey, it is necessary to follow these terms and conditions as stated below:
- Customers who want to enter Casey’s sweepstakes must be adults, i.e., 18 or above.
- Must obtain a receipt by making a purchase at any of its stores.
- Should be a citizen of the United States of America. Moreover, residents of only selected states can participate in this sweepstakes.
- All employees, agents, administrators, and any other persons of this brand, plus their immediate family and household members, are ineligible to enter this review nor win any rewards.
What are the Requirements to Participate in Survey Caseys?
Following are some prerequisites for this Casey’s feedback review:
- Participants should possess a smart device on which they can take this survey. For instance, a smartphone, tablet, or simply a computer.
- Next important thing is a speedy internet connection to ensure a smooth survey experience.
- Apart from this, another important thing required before taking Casey’s pizza survey is your receipt. This is the purchase receipt that you obtained from your recent visit to its outlet. It contains an 18-digit survey code that members should enter at their review’s beginning.
- Lastly, to understand the questionnaire and express feedback properly, participants need to have basic proficiency in either English or Spanish.
Ways to Enter Casey’s Sweepstakes
There are two ways to enter the Caseys Sweepstakes. One is through participating in the customer satisfaction survey. You need to answer the questions in the survey and then complete the sweepstakes form for an entry. This method requires a receipt for which you need to purchase something at Casey’s. If you don’t have any receipt, you can go with the other method that is, Mailing. Check further process in the below sections.
Rules to Remember
- People from only a select number of states can participate in sweepstakes.
- Sweepstakes will be divided into 4 periods making it a quarterly event.
- There is only one prize announced in each quarter.
- In every first week of a quarter, winners will get decided.
- Members can mail to PO Box 3001, Ankeny, Iowa 50021 to ask for a winners’ list.
- One must be 18 years of age or above to participate in sweepstakes.
Steps to Participate in Casey’s Online Survey
Following is a step-by-step guide to joining this Customer Satisfaction Survey:
1. First, get a hold of Casey’s purchase receipt from your recent visit and mark an 18-digit survey number located on it. Note the date/time of your visit too.
2. Next, open Chrome or any other available browser and enter this URL: www.caseysfeedback.com. There appears this brand’s official website.
3. Survey’s default language will be in English, but one can switch it to Spanish by clicking on the link just below “Start” on that appeared web page.
4. After language selection, enter the 18-digit survey number, date, and time on which you visited Casey’s. Remember all of these details will be on your receipt.
5. Now, click “Start,” and voila! This review begins.
6. Questions regarding purchased menu items, visit’s purpose, experience at Casey’s and its staff, suggestions for their service improvement, etc., will appear for answering. Give honest and reliable responses.
7. For each query, there will be a range of answers to choose from, with most questions being objective in nature.
8. Once answered experience-based inquiries, fill in gender and age details. This information is asked for only classification purposes.
9. After this, members will be asked whether they would like to receive additional marketing and promotional information. They can choose from options that are given.
10. Also, participants will be asked whether they would like to enter Casey’s sweepstakes.
11. If opted for entering sweepstakes, then it is required to enter information related to first and last name, phone number, and e-mail address. This personal information is safe from using for any other extra purposes except for contact.
12. Finally, submit this Casey’s feedback by clicking ‘Next’. After completing the survey, you need to fill another form to enter the Sweepstakes.
Caseys Sweepstakes Offline Entry
With the mailing method, one can enter the Casey’s Pizza sweepstakes without making any purchase at the store. Usually, many stores asks you to mail the details via P. O Box. But here you just need to email them at contests@caseys.com. Subject should be “Guest Satisfaction Survey Sweepstakes” and in the body give your full name, birthdate, phone number, mailing address (P.O. boxes are not accepted), and email address.
What are Casey’s Rewards for taking Survey?
After answering Casey’s Customer Satisfaction Survey questions, participants will be asked whether they would like to enter sweepstakes. If they decide to enter sweepstakes, then participants stand a chance to win $500 worth of Casey’s gift cards. However, for entering sweepstakes, individuals must be 18 or above. Moreover, it is limited to just a single entry per person per quarter/period of the sweepstakes from their registered email id. To know more, refer to the section about sweepstakes. Similarly, one can avail of other rewards such as Casey’s pizza coupons, and many more or by simply visiting the website for current deals.
Why Should you take Casey’s Guest Satisfaction Survey?
Customers should take this survey Casey’s conducts in order to contribute their invaluable feedback to the company and improve their future customer service experience. This feedback will achieve its purpose of increasing customer engagement with the company. It will also enrich product assessment by this company, thereby facilitating quality improvement.
Casey’s feedback will also help measure staff performance and enable improvements in its staff’s engagement with customers. Moreover, data gathered from this survey will enhance this brand’s market analytics and help in promoting service and product quality. Casey’s will be better equipped to design its services according to customer feedback.
Lastly, this survey also offers customers to enter sweepstakes and stand a chance to win $500 in the form of gift cards. Thus it will be a win-win situation for both the company and customers.
Type of Casey’s Feedback Survey Questions
Here is this brand’s feedback survey questions list, which buyers must answer while participating in this review:
- How likely are you to recommend Casey’s to others?
- Please rate your overall satisfaction with your experience at this Casey’s.
- What did you purchase? (Fuel only/ Products only /Both fuel and products)
- Did you interact with Casey’s staff member on this visit?
- Rate these:
- Cleanliness of our store;
- Total time it took to complete your visit;
- Cleanliness of our parking and fuel pump area;
- Friendliness of staff members;
- Sanitation regarding restrooms;
- Rate the satisfaction with the overall value of the price you paid;
- Did you experience a problem on your visit?
- Based on this visit, what is the likelihood that you will return to Casey’s in the next 2 weeks?
- Were you greeted?
- Were you thanked?
- Are you Casey’s rewards member?
- Including this visit, how many times have you visited Casey’s in the past 2 weeks?
- Please rate your satisfaction with actions that Casey’s has taken to protect the health and safety of customers during the covid-19 pandemic.
About Casey’s
Casey’s is a group of convenience stores based in the Southern and Mid-western regions of the United States of America. Its headquarters is located in Ankeny, Iowa. Donald Lamberti founded its first store in Boone, Iowa, in 1967. This chain currently operates in more than 2,000 locations in 16 states, and it employs more than 36,000 people. Casey’s mainly offers retail products and is known for pizzas and sandwiches along with fuel products.
Casey’s Customer Service Details
Headquarters: Ankeny, Iowa, United States of America
Casey’s Phone Number: 515-965-6100 or 1(866)922-0767
Casey’s Hours (Guest Support):
Monday – Friday: 8:00 am – 7:00 pm Central
Saturday-Sunday: 11:00 am – 7:00 pm Central
FAQs
Aye aye! Casey’s survey winners have had a chance to win a $500 worth of gift card by entering its sweepstakes.
To make a complaint at Casey’s, visit this www.caseys.com/contact link to go to its Customer Care contact form. One can also call Casey’s headquarters at 515-965-6100 or Customer Care on 1(866)922-0767.
By becoming a Casey’s Rewards Member, one can get free pizza. Visit this www.caseys.com/rewards page to know more about getting a free pizza and many more rewards.
Casey’s pizza is not only just good but also fluffy and soft and also cheap! After all, there is a reason why it is so famous in the Midwest.
Most of the Casey’s stores open by 5 am from Monday – Sunday. However, during holidays it remains closed.
Generally, the Casey’s closes at 11 pm (Monday to Sunday) and during some special occasions or holidays, it closes early.
Casey’s general stores are completely corporately owned. Donald Lamberti founded it, and the CEO is Darren Rebelez.
To find your nearest Casey’s store, visit this www.caseys.com/store-finder and enter your Zip code or city.
There are 2,146 stores owned by Casey’s in 16 states of the USA.
To find the Casey’s gift card balance, refer to the security code mentioned on the foil on it. If a gift card lacks a security code, simply contact its store at (800) 522-7159.