Long John Silver’s – the famous, reputed, and our all-time favorite fast food restaurant as always, has taken one more step to better its services. And how, if you wonder, then let us introduce you to the Long John Customer Satisfaction Survey. This survey will let customers provide their precious feedback on its restaurants and their different services to customers. For doing this simple and easy task, customers will get rewards in return. This www.mylongjohnsilversexperience.com survey will give rewards in the form of discounts on Fish, French Fries, or some gift cards.
Moreover, this brand will go through every feedback and takes all suggestions, opinions, and complaints seriously by putting necessary measures into action. So, participants can rest assured that their feedback won’t go unnoticed. Thus, you are getting a chance to win rewards and bring changes that you want to see in your favorite eatery by just spending 3 to 4 minutes on a survey? So, what are you waiting for? Read the below-given instructions, rules & regulations, terms, and conditions that every participant should keep in mind while filling out this survey. Hope this will help you all.
Long John Silvers Survey Rules & Regulations
Survey Name | Long John Silvers Customer Experience Survey |
Receipt Validity Period | 60 days |
Survey Validity Period | 14 days after getting a survey code. |
Long John Silver’s Website | www.ljsilvers.com |
Survey Link | www.mylongjohnsilversexperience.com |
Survey Limit | 1 person per 1 purchase receipt code. |
Terms and Conditions to give Long John Silver’s Feedback
- Persons filling out this survey must be aged 18 years or above.
- Legal residents of the United States are only eligible in order to participate in it.
- No employees, agents, or other working members at Long John Silver’s can join this review.
- Also, people who have an immediate relationship with any professional, like family, at this restaurant are not qualified enough.
- One must fill out this questionnaire within 60 days of getting Long John Silver’s receipt.
- After getting a survey code, consumers must use it within 14 days.
- Per one receipt code, only one person can take part in the survey.
Long John Silver’s Customer Survey Prerequisites
- Possession of a smartphone, laptop, PC, or tablet is necessary to take Long John Silver’s questionnaire online.
- Entrants must have basic knowledge of English or Spanish in order to give responses to questions.
- A steady active internet connection is required.
- A recent purchase receipt with a store number is another prerequisite.
Methods to Participate in Long John Silver’s Survey
There is only one method to participate in Long John Silver’s Experience Survey: “Online Method”. All a participant needs to do is click on the survey link given above. Later, one must enter his/her purchase receipt code, give feedback, enter their personal details. That’s it! Piece of cake isn’t it?! Finally, a survey code will get generated that is redeemable for obtaining rewards. Want to know a detailed and step-by-step process? Read further:
How to Participate in Long John Silver’s Customer Satisfaction Survey?
Step 1: Firstly, interested individuals should click on this link: www.mylongjohnsilversexperience.com
Step 2: After clicking on it, the first page will be in English. For participating in Spanish, choose it by clicking on ‘Espanol’ situated at that page’s bottom.

Step 3: It is time to keep Long John Silver’s purchase receipt handy. Look for details like store number and receipt number on that receipt. Enter those details in the boxes provided.
Step 4: Now, click on “Start,” and a new page will appear.

Step 5: Now on this page, questions regarding your recent experience at Long John Silver’s will appear for responding. After choosing answers, click on “Next”.
Step 6: Now, another new page will appear asking for rating all services at this eatery. Members can give ratings based on these options regarding their personal experiences at any of Long John Silver’s outlets:
- “Highly satisfied,”
- “Highly dissatisfied,”
- “Satisfied,”
- “Neither Satisfied nor Dissatisfied,” and
- “Dissatisfied”

Step 7: Then click on “Next”. Now, here on this page, individuals can select “Yes” if they faced some problem at the restaurant or “No” if they haven’t.

Step 8: At that page’s end, a “Progress” bar of your survey will be present. It shows the level of your completion of its questionnaire. Now, click on “Next” for a new page.
Step 9: After answering all questions and upon clicking on “Next”, a unique survey code will be present. Remember to note this code to redeem it at any of Long John Silver’s branches.

Long John Silvers Rewards from Survey
Long John Silver’s has taken a step forward in making itself and its services for customers better through this special questionnaire. Feedback from various consumers will let its management team know whether customers like its services or not and what areas are there for improving more. This food chain will also provide a reward if you fill out their survey and help them to improve their services.
As a reward, applicants will get a survey code, which one can claim rewards like free Long John Silver’s French Fries, 1 piece of fish, discount coupons, or other similar gift cards. Therefore, one must note their survey code which is important as in its absence, one cannot get rewards. Moreover, one cannot sell any rewards.
Note: A survey code will be valid for 14 days only.
Why Should You Take www.mylongjohnsilversexperience.com Survey?
As we all know, Long John Silver’s is a company which is always looking forward to improving services more and more. Customer Satisfaction Survey is one more step of the organization to improve their overall growth. Via this survey, they will get your valuable feedback on their different services and will be able to develop or maintain them.
Apart from this organization’s development, members who gave feedback will get benefits as well. These benefits are rewards and changes that a consumer wants to see in his/her favorite restaurant-Long John Silver’s! Just spend 3 to 4 minutes of your precious time, and get a chance to have free fish, french fries, discount online coupons, or gift cards.
My Long John Silvers Experience Survey Questions
- First question will be about your type of visit. If you had dine-in, choose that option, and if you had a carry-out, then you can choose that option.
- Date and time of your visit to any of its stores will be another question to answer. These details will be on your receipt.
- It is time to rate your overall satisfaction with services, food, staff’s attitude, etc., from “Satisfied”, “Dissatisfied”, “Highly Satisfied”, “Neither Satisfied nor Dissatisfied”, “Highly Dissatisfied”.
- Clients must now choose between “Yes” and “No” if they have faced any issues.
- Now, based on your likelihood to visit Long John Silver’s again and refer it to others, choose an option from these- “Highly Likely,” “Somewhat Likely,” “Likely,” “Not very Likely,” “Not at all Likely”.
About Long John Silver’s
Long John Silver is a very popular chain of fast-food restaurants situated in the United States. It is very well – known for its seafood. This eatery chain was founded on 18th August 1969 at Lexington, Kentucky, the United States, by Jim Patterson. With a total of 708 locations in the United States, the organization has gained a lot of consumer love. Its Parent Organization is LJS Partners LLC, and its CEO is James Patrick O’Reilly. Fun Fact of this brand is its name derived from the book “Treasure Hunt” written by Robert Louis Stevenson.
Long John Silvers Customer Service
For contacting Long John Silver’s refer to this information:
Headquarters: Louisville, Kentucky, United States.
Address:
10350 Ormsby Park Place,
Ste300,
Louisville KY 40223
Long John Silver’s Phone Number: 502-815-6100
Website: https://www.ljsilvers.com/get-in-touch/
Long John Silvers Hours: 11:00 AM to 9:00 PM (But on Tuesdays, it opens from 10:30 AM to 10:00 PM)
FAQs
Click on this link https://www.ljsilvers.com/store-locator/ to know your closest Long John Silver’s.
Long John Silver’s opens at 11:00 AM every day except for Tuesdays when it opens at 10:30 AM.
Note: Timings may vary according to store locations.
Long John Silver’s closes at 9:00 PM except for Tuesday when it will close at 10:00 PM.
Note: Timings may vary according to store locations.
LJS Partners LLC organization owns Long John Silver’s.
For sending complaints to Long John Silver’s refer to these:
Phone Number: 502-815-6100
Email: info@ljsilvers.com
Support form: Long John Silver’s support form
Note: Information provided above is only for complaints. Do not use these for inquiry.
No, Long John Silver’s has not gone out of business.
www.ljsilvers.com is the corporate website of Long John Silver’s.
708 Long John Silver’s are there across the United States.