firehouselistens survey image

Firehouse Subs Guest Satisfaction Survey – Garb $500 Worth Coupons

Who doesn’t like a hearty, flavorful sub sandwich? Tender and juicy meat with fresh veggies, flavor-packed sauce, and freshly baked bread – possibly found at Firehouse Subs. This subs serving restaurant is different from its competitors in accordance with its services. People always return to this restaurant to get another bite of these juicy sub sandwiches. What makes Firehouse different from other sub places is it gives utter importance to its consumers. For gathering more info from all of its stores, it has introduced the Firehouselistens survey.

Through this survey, it takes consumers into its consideration while making any decisions and values their opinions. Moreover, any customer can easily communicate with the food franchise via this platform and state any comments. This further improves customer satisfaction regarding all terms. Surprisingly, people who participate in firehouselistens will get a whopping $500 in cash by joining its sweepstakes. Just incredible! So if you want to stand a chance to grab $500, continue to read our complete guide on firehouse subs customer survey.

Firehouse Listens Survey Rules and Requirements

Survey NameFirehouse Subs Guest Satisfaction Survey
Receipt Validity Period7 days after making a purchase
Offer Validity PeriodOngoing
Survey Limit1 survey entry per day per receipt

Firehouse Subs Listens Terms & Conditions

  • Citizens of the United States, District of Columbia, Puerto Rico, or Canada are eligible enough to take this Firehouse Subs feedback.
  • Participants must be over 18 years of age to enter the Firehouselistens customer survey.
  • Employees of Firehouse Subs (including any immediate relatives), officers, directors, subsidiaries, affiliates, distributors, sales representatives, and advertising and promotional agencies, officers, directors, agents will not be permitted to participate.
  • To join in its Sweepstakes, no purchase is required in case of using the postal method(explained later).
  • Through online mode, for entering sweepstakes, entrants must join the Firehouse Subs Customer Satisfaction Survey.
  • One must fill in their information to all questions asked in this online survey to qualify for sweepstakes. Incomplete entries will lead to disqualification.
  • 12 monthly prizes of $500 will be awarded through a prize pool of $6000. No substitution, transfer, or assignment of prizes is encouraged. Each winner will be informed through phone and email.
  • Potential monthly prize winners of sweepstakes will get selected through monthly random drawings from among all eligible entries received.

Prerequisites Of Firehouse Subs Guest Survey

  • Ensure a computer or any device which has an internet connection.
  • A valid receipt of your local Firehouse restaurant containing the 18 -digit / 20-digit survey code is necessary. Remember, a valid receipt is the one that you acquired not more than 7 days back.
  • Firehouse Feedback survey is available only in English and Spanish. So, it is expected from entrants to have fluency in either of these 2 languages.
  • A valid email address will also be required to provide.

Methods To Participate In Firehouse Subs Feedback Survey

Customers can access the Firehouse Subs survey only online by visiting Interested individuals can participate in sweepstakes through either of these 2 ways: –

  • Online – By this method, one must visit and finish answering simple questions based on their shopping experience at Firehouse Subs. After finishing it, they must give in their personal details to enter these sweepstakes.
  • Offline – Firehouse sweepstakes, people have to send their personal details through postal mail to this organization’s sweepstakes address.

Online Procedure For Taking Part In Firehouselistens

1. Get ready with your smart gadget along with a stable internet connection and log on to firehouse listens survey page @

2. Before giving any details, entrants can switch to Espaonal from English if English isn’t their medium.

3. Later, respond to ” Please choose your invitation type” by choosing among 2 images. Click on the left image if you have an 18-digit survey code printed on your receipt.

firehouse subs validation codes image

4. Or click on the right image if you have a 20 – digit survey code on your receipt’s center.

firehouse subs guest survey validation code image

4. Here, a new web page will appear. Applicants must type in their survey code and the total amount of purchases that will be on their receipts. Then click on “Start.”

5. A list of survey questions will emerge for answering. It is preferable to give genuine and honest feedback so as to witness desirable changes at Firehouse Subs.

6. Now provide your feedback about firehouse subs services and you can also suggest any improvements not more than 1200 words and click on “Next”.

7. After providing answers to its questionnaire, it is time to give personal details. And click on “Next”. After completion of rating all services, provide a screen name and click on “Next”.

8. Now, you will get firehouse subs coupon code /survey completion code on your screen, make a note of it and redeem it on your next purchase.

Firehouse Sweepstakes

Firehouse Subs holds sweepstakes for 12 months, through which any participant can get a chance to win $500 firehouse rewards in cash! Every month a winner for sweepstakes is announced by a random draw from eligible entries. As mentioned earlier, for online entry, a valid receipt of this brand is necessary. But via offline, i.e., mailing, there is no necessity for a purchase receipt. Firehouse Sweepstakes period is between January 1, 2021 – December 31, 2021. Get acquainted with these steps for entering its sweepstakes:

  1. One can also participate in firehouse subs guest survey by completing the sweepstakes registration through postal mail. You will need to provide some details, including your full name, complete mailing address, phone number, and email address for both.
  2. If you opt to register through mail, then submit your personal information mentioned above to
    • Firehouse “Customer Survey” Sweepstakes PO Box 428, Macedon, NY 14502-0428.
  3. After successfully registering, its team will notify you about your entrance into its sweepstakes.

Firehouse Rewards & Coupons

On participation in Firehouse’s Sweepstakes, members will be eligible to win $500! Every month, received valid entries will go through a random draw, and a winner is selected for that month. In this way, there will be a total of 12 winners, each grabbing $500. So, we can say that a total of 12 months are allotted to these drawings. Currently, these drawings are being held from Jan 1 to Dec 31. Entries received in the period will be considered for sweepstakes rewards.

Given prizes come with certain rules. No third party can take these prizes. Likewise, winners are liable for their prizes, including taxes, if any. Transferring, converting or combining these rewards are totally prohibited. Overall, we must say that $500 that too in cash is a very great deal! So why miss this opportunity? Walk into a Firehouse sub restaurant or order your meal online, get your receipt, and participate in this year’s sweepstakes period. Or mail in your details to its address.

Purpose and Benefits Of Firehouselistens

As we all know, Firehouse Subs offers the most amazing subs at reasonable prices. Their mouth-watering, super craving subs are irresistible and are taking customers by surprise. Moreover, their quality and quantity standards have always delighted food lovers. Therefore, it has earned a lot more fan base. But, there’s a lot more to achieve, or so this organization thinks to be.

In any organization’s growth, patrons occupy a fair share. It is only the customers who can either make a business to either achieve its boom or bust stage. That’s why Firehouse is taking the lead to include consumers in its development through this review. Foodies can, without any second thoughts, express their preferences, wants, changes or any other issues to it by taking a simple firehouse survey. In this way, even shoppers can benefit as they will get a more enhanced service in their future visits to any of this food franchise’s outlets.

Putting these apart, by taking part in firehouselistens, applicants can grab an opportunity to enter into drawings. In these drawings, which will be held once a month for 12 months, there will be 12 winners. And each winner will earn a $500 cash prize! So, either way, it is beneficial to take its questionnaire.

What They Ask in Firehouse Subs Feedback?

Below questions can be useful for getting a basic idea of how firehouse subs listens questionnaire will be in reality:

  • How did you place your order?
  • Rate your satisfaction with these items on a scale of 1-5 –
    • Accuracy of your order.
    • Taste of the food.
    • Speed of service.
  • Is our staff friendly enough towards you?
  • Would you choose to come to us again?
  • How likely will you recommend us to others?
  • Are the items in our menu reasonable, affordable and satisfactory to you?
  • What size sub did you order?
  • Did you receive your order in time?
  • How are our cleanliness and safety measures?
  • Did you face any inconvenience at our store?

About Firehouse Subs

Firehouse Subs is a U.S. chain that serves freshly made subs all across 46 states. Former firefighter brothers Chris Sorensen and Robin Sorensen had started it in 1994 in Jacksonville, Florida. These 2 brothers turned towards the firehouse for their restaurant’s design and layout. This restaurant chain has earned many rewards and has made its way into many gourmet hearts. All of its subs, which come with a winning combination that satisfies large appetites and makes people lip-smacking.

Its menu, which displays salads, hot specialty subs, and other seasonal items, takes inspiration from founders’ careers with names like Engineer, Hook & Ladder, and Firehouse Hero. It has spread its delicious food over tables all around the United States, with over 1200 eateries in 46 states. It has a menu with a wide variety of flavors and combinations to choose from. Quality meats, cheeses, sub rolls, vegetables, and condiments put a smile on consumers’ faces.

Firehouse Subs Customer Service Info

These details, as stated below, will give you contact access to Firehouse:

  • Headquarter address: 3400-8 Kori Rd., Jacksonville, The United States, 32257.
  • Customer service number: 1-888-289-6185
  • Customer care message:
  • Firehouse subs hours of Operation: 11:30 am – 8:30 pm on all days.


How to use Firehouse rewards?

Anyone can use Firehouse rewards to get discounts on their orders.

How long are Firehouse Subs rewards good for?

All of Firehouse Subs rewards do not have an expiry period. However, rewards concerning birthdays will expire within 6 days.

How to redeem Firehouse Subs rewards?

Before ordering, visit the Firehouse website and click on “Reward” you want to redeem, then follow instructions as given. When you enter your phone number at the register on your next purchase, these rewards will get redeemed.

Do you get a free sub at Firehouse on your birthday?

Yes. But one must sign up for Firehouse Subs rewards before their birthday to get a free medium sub.

What time does Firehouse Subs close?

Firehouse Subs stores will be closed by 8:30 pm.

What time does Firehouse Subs open?

Firehouse Subs outlets follow different opening timings, but one can see most of them open at 11:30 am.

Where is the nearest Firehouse Subs?

Confused about firehouse subs near me? you can easily locate neart Firehouse Subs with this store locator page.

Who owns Firehouse Subs?

Chris Sorensen and Robin Sorensen own Firehouse Subs.

How many Firehouse Subs locations are there?

There are 1201 Firehouse Subs locations.

How do I get my Firehouse Subs referral code?

When you join the Firehouse Subs app, you will get a referral code.

How to use a coupon on Firehouse?

To use a Firehouse coupons, you will have to copy the coupon’s promo code and apply it while checking out.