Don’t miss this one-time golden opportunity to make your opinion count! Marshalls customer survey is providing all its recent customers who paid a visit to any of its brand’s stores a chance to present their genuine feedback. In addition to sharing your recent shopping experience at this online medium, you will get rewards in return. Now that’s a feast, isn’t it?! Marshalls is curious and wants to know what its end users are thinking about its policies and strategies via its feedback website. Marshallsfeedback is being conducted solely with the objective of getting an insight into a customer’s overall satisfaction level and his/her shopping experience at its stores. This organization will gather all the data from its consumers, evaluate it and formulate certain plans in order to improvise itself in the way a consumer wants it to be.
Generally, surveys give a comprehensive idea about what policies need to be amended and what are working well. All-in-all, participating in Marshalls opinion survey will ensure that shoppers will have a smooth shopping experience the next time they visit this brand. Procedure involved in taking part in this feedback survey is very simple and easy. Apart from being easy, every individual who has obtained a recent receipt from this brand can give feedback in just a couple of minutes with no fuss and mess. Answering its questionnaire is a piece of cake as it will consider subjects that are mostly designed to acquire a customer’s perspective regarding Marshalls’ services and products. Those who have given their valuable opinions will be appreciated for their time and effort in the form of gift cards which they can win upon entering sweepstakes.
Marshalls Customer Survey Rules and Requirements
|Survey Name||Marshalls Store Survey|
|Receipt Validity Period||3 days after the purchase|
|Survey Validity Period||Ongoing|
|Official Marshalls Website||www.marshalls.com|
|Survey Limit||One entry per receipt per household|
Marshalls Guest Satisfaction Survey Terms and Conditions
Before participating in Marshallsfeedback, every participant should be aware of terms and conditions as laid down by its sponsor. Only those who abide by its terms and conditions are free to give their critique, enter sweepstakes and win rewards. Following list consists of all of this survey’s official set of rules which every candidate must give attention to:
- Every interested individual must be of 18 or above age group; only then can they become eligible to deliver their critique.
- Each customer or a household can take part in this survey only once with a valid and a recent receipt.
- Marshalls feedback does not apply to employees working in it or their immediate family members. Also, it doesn’t apply to all agents associated in any way with this firm. They are not eligible to take part in this survey.
- Offers given for completing this survey and entering its sweepstakes are restricted from getting converted into cash. Also, this prize can only be redeemed by a person who has won it and no one else.
- Any taxes, if involved with prizes, are liable to be paid only by winners.
- Winners are subjected to prove their eligibility to receive their prizes.
- A candidate should own a valid email address to share their opinions in this medium and get a gift card by entering sweepstakes.
- Entrants should legally be residents of the USA or District of Columbia or Puerto Rico to be qualified enough to partake in it.
- Marshalls guest opinion survey is void in places prohibited by law.
- Incomplete entries will automatically be disqualified without any prior intimation by the company.
Marshalls Store Feedback Prerequisites
Here is a list of all sorts of things a consumer needs to ensure beforehand in order to share their critique to this brand without many efforts:
- Firstly, one must make a purchase at any of this brand’s outlets and make a purchase. Upon doing so, a candidate will obtain a receipt which he/she must keep safe and secure.
- A strong and working internet connection is an important requirement that assures a smooth flow of answering its questionnaire.
- One must have a sufficient understanding of either English or Spanish.
- Owning any smart device like a PC, laptop, or mobile is necessary in order to access its online questionnaire.
- A mere 5-10 minutes of time is necessary to allot in completing answering all questions.
Methods to Take Part in Marshalls Sweepstakes
If you have a valid purchase receipt, you should go for the online method of giving feedback. Everyone who delivers their shopping experience online will automatically get an entry to its sweepstakes. All an individual needs here is a receipt and a smart device that accesses www.marshallsfeedback.com.
Any kind of purchase is not necessary to take part in this Marshalls’ sweepstakes. Meaning, all those who do not have a receipt can join sweepstakes without actually delivering their critique. It is very easy to take part in these sweepstakes via mail. Just send your personal details written on a sheet of paper, and post it to its official drawings mailing address.
For more details regarding both these methods, read on further.
Steps to Participate in Marshalls Online Survey
Taking part in the Marshalls customer satisfaction survey is an easy task and requires a few minutes from your tightly packed schedule. Follow these steps as mentioned below to undergo a smooth experience while sharing feedback to this brand. Carefully refer to every step and complete responding to its questionnaire, later enter its sweepstakes to stand a chance of winning rewards:
Step 1: Visit any Marshalls store outlet and make a purchase. You will get a receipt that has a unique code. Remember to keep that purchase receipt safe as it is very important to access its questionnaire.
Step 2: Now, visit Marshalls official customer satisfaction survey. To do so, enter www.marshallsfeedback.com on any browser of a smart device or simply click on that link. Later, participants will come across a web page that will be in English, which is its default language.
Step 3: Those who do not know English and want to give their responses in Spanish have to click on Espanol, which will be on that page’s bottom left-side bottom.
Step 4: After choosing between languages, one must provide specific details as that page asks. From your recent purchase, enter the “Survey Number” in a respective box that asks you to enter that number.
Step 5: Next, proceed by entering the date and time of your visit followed by Marshalls survey number. All these details are already printed on your Marshalls’ store receipt.
Step 6: Now, you are all set to begin this survey. Click on “Start” to provide feedback.
Step 7: As soon as participants click on “Start,” they will be redirected to Marshalls survey’s online questionnaire page. That questionnaire will comprise some basic questions regarding an individual’s previous visit to Marshalls’ store or outlet.
Step 8: All of those questions asked would be very simple. Generally, one will find questions that are based on topics like this franchise’s hours, customer services, products availability, purchase satisfaction, staff behavior, environment, and ambiance, general cleanliness, etc. Thus, anyone can respond to such topics in no time.
Step 9: Candidates are expected to rate their satisfaction level as per their encounter with various products and services that this brand has offered.
Step 10: Give answers to all questions wholeheartedly. Honest and relevant consumer data will help this firm’s management to enhance its services.
Step 11: Later, candidates will have to fill in their personal information like their name, email address, mobile number, residential address, etc. It is imperative to present valid and correct details as any notifications and rewards will be posted to such details only.
Step 12: Finally, click on “Next” to end the survey session. Upon doing so, participants will be informed about their entry into sweepstakes. Voila! If you have successfully implemented all these steps till now, you’ve earned yourself a ticket to earning $500 worth of gift cards.
Mailing Method to Enter Marshalls Survey Sweepstakes
After completing Marshalls survey, consumers will get a chance to enter into its sweepstakes. Thereby, in a random drawing, one lucky winner from participants who took survey to win Marshalls gift card can win a card that is worth $500. Winners of these random drawings will be informed about their reward through the contact details which they have provided. Apart from online survey entry, one can also give their entry into these sweepstakes via mail. Follow these steps to do so:
- Ensure a postcard that ranges 3″×5.”
- Later, on that piece of paper, handwrite your personal details like name, residential address (city, state, zip code), phone number.
- Next, post that mail to its postal address:
- Marshalls “Customer Satisfaction” Sweepstakes, PO Box 154, Macedon, NY 14502-0154. And you are good to go!
- Sweepstakes begins at 12:00:00 a.m. ET on January 1, 2021, and ends at 11:59:59 p.m. ET on December 31, 2021. Meaning total 12 drawings will be held that choose 12 winners.
- It is necessary to ensure that all mail entries have to be postmarked and sent within a month’s final day. And those mail-in entries have to be received by its sponsor within a subsequent month’s 5th day.
- There should be only one winner per household. And also, one entry per household is another rule.
- Marshalls survey winners will get prizes like gift cards that are worth $500.
Marshalls Rewards for Taking Part in Survey
Marshall values the genuine feedback of its loyal customers and therefore rewards them for their valuable suggestions. A customer’s precious suggestions and opinions will help this firm to improve itself in a great way. And that is why it wants to appreciate those who gave their feedback. Each and every participant of Marshallsfeedback gets a fair chance and entry into sweepstakes.
Every month, mostly on the 10th, a random drawing will take place, which chooses one winner who can win a $500 Marshalls gift card. Such a pretty high-value gift card will give huge discounts to members upon their purchases. Winners can present their gift cards at any of this brand’s outlets or online shopping and redeem them to get discounts. You can check the Marshalls feedback winners list in its official portal for confirmation.
- It is expected that a winner has to verify his/her identity and eligibility within 3 calendar days.
- Total prize pool will consist of 12 winners and $6000, each winner with a $500 gift card.
- Also, these rewards mentioned here are subject to availability. They may get changed by the company anytime with or without prior intimation.
Why Should You Take Marshalls Opinion Survey?
Sole purpose of Marshalls customer satisfaction poll is to promote and advance customer services in favor of consumers. Therefore, this brand has designed its feedback portal to create a ground where buyers could speak and convey their suggestions, opinions, and complaints effortlessly.
Those who state their needs and wants to this brand can, in return, get more satisfaction and consent in their next visit to it. Being a popular franchise, Marshalls has indeed earned a lot of shoppers. But that doesn’t mean it has to stop its development. Every firm, be it popular or not, will have certain areas which need more focus. Sometimes, it can be difficult for business enterprises to identify its weak spots. Every organization may not give an exact level of happiness to everyone. In such cases come these surveys. Feedback from customers will give an idea to a firm about its current status. It will know what measures it has to take to grow more and satisfy more patrons.
Overall, Marshalls customer service survey will definitely render adequate assistance to this retail store in providing excellent services and products to all users. Furthermore, free entry to sweepstakes, thereby getting an opportunity to win rewards like a $500 gift card, is another big reason to attend this survey.
Sample Questionnaire @ www marshalls feedback com
Marshalls guest satisfaction survey is basically an online questionnaire in which customers asked to answer all questions genuinely according to their most recent experience. The questions can be on varied topics related to this store, its working, policies, and staff. Below questions can be samples to its actual questionnaire:
- On a scale of 1-10, what is your overall satisfaction with your most recent experience with us?
- Were you satisfied with our services and products?
- Did you find our store to be warm and welcoming?
- How friendly were our staff members towards you on a scale of 1-10?
- Do you think the prices that you paid value your satisfaction?
- Rate us on a scale of 1-5 regarding:
- Speed of services provided by our staff
- Accuracy of orders placed and received
- General neatness and cleanliness at our outlet
- Safety measures at our store
- Health and hygiene protocols observed at us
- Hours of operation
Marshalls is an American chain of off-price departmental stores with its unique slogan – “Your Surprise Is Waiting and Never Boring, Always Surprising” Bernard Goldston, Irving Blitt, Norman Barren, and Alfred Marshall founded it in 1956. TJX Companies own this company. Basically, both TJ Maxx and Marshalls are like sister companies. It is the largest off-price fashion Apparel and home fashion retailer, along with its sister company – TJX MAXX.
This brand has over 1000 stores in the United States, and its larger stores are named Marshalls Mega Store. It expands over 42 states, Puerto Rico, and even has 61 stores in Canada.
Marshalls Customer Service
Clients of Marshalls may have faced any issues, grievances and want to let this brand know of such issues. Besides, they may want to clarify doubts regarding any products or services or want to communicate their suggestions, opinions, etc. Well, whatever the reason may be, do not hesitate to contact this brand as it is easy to connect to it. Just utilize these details:
Marshalls Phone Number: 1-888-627-7425 (M-F 9 AM to 6 PM EST)
770 Cochituate Road,
Framingham, MA 01701
Contact Website: https://www.marshalls.ca/en/contact
Marshalls Hours: 9:30 AM to 9:30 PM (Mon – Sat) & 8 AM to 8 PM (Sun)
Make a purchase at any of Marshalls’ stores and acquire a receipt. After that, visit www.marshallsfeedback.com and enter details as that site asks. Later respond to its questionnaire and submit answers along with personal information. Upon doing so, individuals will enter sweepstakes where they can stand a chance to win $500 worth of gift cards.
Anyone can file their complaints online by sending an email or calling Marshalls customer service at 1-888-627-7425. Customers can also file their complaints by posting a letter to 770 Cochituate Road, Framingham, MA 01701, or visiting https://www.marshalls.ca/en/contact
Most of Marshalls’ outlets close at 9:30 pm on all days, except on Sunday where they close at 8:00 pm.
Marshalls’ outlets in most of the locations open at 9:30 am on all days. On Sundays they open at 8:00 am.
Enter Zip code, City & State and check the nearest outlet using the Marshalls near me locator at, https://www.marshalls.com/us/store/stores/storeLocator.jsp
TJX Companies own Marshalls.
Marshalls basically is an off-price departmental store that sells various products like clothes, makeup, home décor, etc.
Marshalls gift cards and e-gift cards are redeemable at marshalls.com or in any T.J. Maxx, Marshalls, or HomeGoods store. You can also redeem online by entering your 19-digit gift card number and CSC in the payment section during your checkout.