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Whataburger Customer Satisfaction Survey

Like a bang-on combination of burgers and beef, Texans and Whataburger have been an inseparable duo! Every Texan out there has heard about the legacy of Whataburger. It has been rapidly growing in popularity, and it owes this achievement only to its esteemed customers. This restaurant does nothing but offers services that are just beyond perfect. All of its excellent and matchless customer services are possible because of its constant research about changes in customers’ tastes and preferences.

This all-time favorite American chain is highly grateful to its customers for believing in Whataburger for more than half a century. And now, Whataburger would like to give something back to you! All you need to do is fill up a brief survey about your recent experience with it, and you would be treated with a free exclusive burger! Sharing eating experiences in this survey will give insights to this firm on how to make your next visit even more exciting. So, invest a few minutes in this survey and relish your scrumptious meal!

Whataburger Feedback Survey Rules and Conditions

Survey NameWhataburger Customer Survey
Receipt Validity Period3 days
Offer Validity Period30 days
Survey Linkwww.whataburgervisit.com
Survey LimitOne person per receipt

Whataburger Experience Survey Terms

  • Every purchase receipt is valid for 3 days from its date of issue. After 72 hours, that bill will expire. So, clients are supposed to give their feedback with their invoice within 3 days of receiving it.
  • Persons who reside outside America are strictly not allowed.
  • Adults are free to join it. The minimum age of participation is 18 years. Every candidate who wants to give his/her feedback should have attained that specified age.
  • No applicant should be related to Whataburger in any professional way except as a client. It implies that any staff member, agent, etc., including their close family members, are disqualified from sharing their experiences and winning prizes.
  • A whataburger survey code would be visible upon the successful completion of feedback. Winners of these codes must visit any of this brand’s outlets within 30 days of receiving those codes in order to claim rewards.
  • Consumers have to note down their Whataburger survey validation code on their receipts (a receipt that is used for accessing its questionnaire). Later, within 30 days, whenever they visit any of Whataburger outlets can present their receipt with validation code to redeem prizes.
  • Only one validation code is redeemable for one transaction.
  • Offer would be void in the event of any sale or transfer. No cash value or credit back is applied to offers.

Requirements to Complete What A Burger Survey

  • Since this what a burger survey is being conducted online, entrants will need to work on smart devices like smartphones, laptops, or PCs with a stable internet connection.
  • A valid email address is required to be entered during responding to its questionnaire.
  • A purchase receipt that has a survey code listed on it is another requisite.
  • Participants would need a pen to write down their validation codes on their receipts.
  • Adequate knowledge to respond in either English or Spanish is necessary.

Methods To Enter Into WhatABurger Visit Survey

All those who want to share their eating experiences with Whataburger and win a free meal have to do so online only. Its questionnaire is available for access in digital form. Isn’t that great?! No need to put in much effort to give feedback. Just open any of your smart devices and visit this poll’s official site and respond to its questionnaire. That’s it! Anyone can join it from anywhere in their own comfort.

How to Participate In Free Whataburger Survey @ www.whataburgervisit.com?

1. Firstly, open any browser from a smart device and type in www.whataburgervisit.com. For more convenience, just click on it.

2. As apparent from the image, its homepage appears in English as its default language. Just click on Espanol from the left-bottom of that page if you want to choose Spanish over English.

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3. That homepage will ask candidates to enter a survey code from their purchase receipts. Such a code will be present on a receipt’s bottom side. Those who seem troubled to find that code can click on the first “click here” on that page to view a sample receipt that highlights a code.

4. If your receipt doesn’t have any survey code click on the second “click here”. Upon doing so, the following image pops up. It asks to enter the store number. This detail, too, will be on your bill.

whataburger experience Survey Image

5. Locate that code given on receipts and enter it into its respective numeric field. Then, click on ‘Start’. And Now you have to enter Reg number, Order Number, Date and Time of purchase from your receipt.

whataburger visit survey Online Image

6. Here, answer a question that asks about which mode you have had your last experience at this restaurant. Choose any one option from those choices as given and click on “Next”.

7. After responding to all of its questions, participants will be asked to submit their personal details like their address, zip code, contact number and email address.

8. By now, candidates will get a whataburger survey validation code offered to them that thanks for their effort of sharing feedback. It is important to write down that code on the receipt. Use it to redeem and avail of benefits within 30 days.

Whataburger Rewards

Whataburger wouldn’t let your time spent on its questionnaire go in vain. All those who have joined this Whataburger number survey would be rewarded with a free original burger. That’s a great treat for just answering a few elementary questions! In addition, a validation code given at the end of completing a survey will be useful to get a mouth-watering burger in any of this eatery’s outlets.

In order to receive such a Whataburger gift card, clients will have to visit its store and buy themselves a Medium Fry and Medium Drink. An incredible opportunity to enjoy your favorite combo without having to pay for a burger is just right at your fingertips! Just write down a unique Whataburger survey validation code presented for finishing its poll on your receipt and bring it along with you to earn your feast. Although, as already mentioned, Whataburger coupon codes are to be redeemed within 30 days as they expire after that timeline.

Why Should You Take The Whataburger Experience Survey?

Whataburger is a name that doesn’t need any separate introduction. Almost every food lover has engraved this brand name in their hearts. Earning huge support and love from its customers, this restaurant has indeed become a matchless one. All thanks to its extraordinary services and products. But it isn’t always possible to offer things that are acceptable to every foodie. This is why its survey is introduced.

Consumers of this Whataburger survey can gladly express what they want and what they do not want, along with what they are expecting from it. It is always looking to expand and become more customer-centric. This would not be possible without getting the first-hand experience of its clients. Its management team needs inputs on aspects that a foodie likes or dislikes.

Gathering info on such things will give an idea to them in which areas they have to concentrate on and which things they have to develop. All these will ultimately lead to services and products a customer needs and desires. And as a token of thanks for your inputs, you will be treated with great Whataburger coupons and rewards such as free Whataburger on your next visit. Well, free meals and a customized eating experience are some main reasons to participate in this www whataburger com survey.

A set Of Whataburger Survey Questions

Whataburger has tried to incorporate every aspect that a customer might experience in its questionnaire. Apart from topics given in its questionnaire, if you want to share some more details, then utilize its boxes. A progress bar will indicate the percentage of the completed survey. Some types of Whataburger survey questions that a participant may encounter in this Whataburger Customer Survey are as follows-

  • Give a numeric rating to your satisfaction on these aspects as mentioned below on a scale of 1(Highly dissatisfied) to 5(Highly satisfied)-
    • Overall satisfaction with your experience
    • The portion size of items you ordered
    • Temperature of your food
    • Taste of your food
    • Time taken for order preparation
    • Variety of menu items
    • Hygiene and cleanliness of our store
    • Exterior and interior appearance of our restaurant
    • Ease of ordering
    • Friendliness of our employees.
    • The overall value of prices you paid.
  • Based on your experience, we would like to know your likelihood about these aspects, as mentioned below, on a 5-point scale. (1-Not at all likely to 5-Highly likely)
    • Return to our stores again.
    • Recommend us to others.
  • (In case a participant answers to any question(s) that he/she is not so happy with a particular thing, then they will get a comment box. That comment box will ask individuals to give reasons on why they were not happy and changes that they want to see.)
  • Were you greeted well in our store?
  • Were you thanked for your visit?
  • How frequently do you go to our outlets?
  • What differences did you observe in our stores that are different from other restaurants?

Note: Upon completion of answering all such queries, a validation code would appear on your screen, which you should write down on a receipt to claim a free burger.

About Whataburger

Whataburger is an American fast-food restaurant chain that is an expert on hamburgers. Its first restaurant was opened in 1950 in Corpus Christi, Texas. Since then, it has expanded to over 670 stores in Texas and over 150 in the southern United States. Harmon Dobson and Paul Burton were its founders. Whataburger is well known for its distinct A-framed orange-and-white-stripe-roofed buildings, which have been highly appreciated by its customers. Its signature dishes include Whataburger, Justaburger, Whatacatch, and Whatachick’n!

How to Contact Whataburger Customer Service?

Customer service of any organization acts as a mediator between a customer and an organization. Through effective customer care support, those who have faced any issues or want to know about anything regarding services and products can get satisfied. And Whataburger’s customer care support, too, is just as effective as a consumer needs. Refer to these contact details for any queries, doubts, queries, or complaints.

  • Whataburger Headquarters address: 300 Concord Plaza Drive, San Antonio, TX 78216, USA
  • Phone number: 1-210-476-6000
  • Customer Support: www.shop.whataburger.com/contact-us/


Who owns Whataburger?

In 2019, Whataburger sold a majority of its shares to a private equity firm-BDT Capital Partners. Although its founding family, Dobsons, retains a minority share in it.

Where’s the closest Whataburger?

Find the closest Whataburger via locations.whataburger.com.

How to send Whataburger complaints?

Send complaints to Whataburger by visiting whataburger.com/contact-us.

Is a survey important to Whataburger?

Yes. Information provided by Whataburger’s feedback survey will help this restaurant to get insights about how to make itself better and superior, earning more food lovers.

Can you use Whataburger survey codes whenever?

No. Whataburger survey code listed on its purchase receipt has to be used within 30 days of acquiring them.

Why isn’t the Whataburger survey working?

Unstable Internet connection, entering the wrong code or a code that has already expired can be some common reasons for Whataburger’s survey not working.

Can you do the Whataburger survey after 3 days?

No. It is not possible to take part in Whataburger’s survey after 3 days from obtaining a purchase invoice.

What time does Whataburger close?

Whataburger usually closes at 11:00 pm.

What time does Whataburger open?

One can observe that most of Whataburger food outlets opening at 11:00 am.

Does Whataburger have senior discount?

Yes. Consumers who are above 62 years of age can receive either a 10% discount or a free drink in any of Whataburger outlets.